Straight answers on small-business technology from someone who's run a UK IT company for 20+ years. No jargon, no hype — what's worth paying for, what isn't, and what to do about it.
New explainers every Wednesday and Saturday.
5:05
Most small businesses pay for eleven or twelve subscriptions, use five properly, and miss two things they genuinely need. Here's the list — plus the money you're almost certainly burning.
4:54
A real security standard or a certificate you buy? What it costs, what you get — including £25,000 of insurance most people miss — and whether your business actually needs it.
5:22
A business I work with nearly paid £12,000 to a criminal, because an email arrived that looked exactly like one they were expecting. Here are the five, shown on screen, and the 30-second check that catches all of them.
5:13
A full month testing Copilot in a real business — email, Word, meetings and Excel — to find where it earns its keep and where it doesn't. Including the Excel test that surprised me.
5:25
Everyone says use AI, nobody says where to start. The four things I'd set up in any small business from zero — what they cost, what they replace, and the one thing I'd never let AI near.
The short version, for when you haven't got five minutes.
Who's behind this.
I'm Dean. I've spent more than twenty years running a UK IT company, which means I've had the same conversations with small-business owners hundreds of times — what's worth paying for, what's a waste of money, and what to do when something goes wrong.
This channel is those conversations, without the invoice. No jargon, no hype, and no pretending a product is brilliant because someone sponsored the video. Where a topic touches my own commercial interests, I say so on camera.
Day job: I run Utilistech, an IT firm in the UK. If you'd rather someone just did all this for you, that's where to find me. I also run TempLab, which builds ready-made AI agents for larger teams — different problem, bigger companies. Neither pays for a mention here, and nothing on this site is sponsored.
Everything here is free and always will be.
Questions or suggestions for a video: hello@deanexplainstech.com